One of the largest US banks needed program management for a large, complex project. Improving Enterpriese provided the program management needed to oversee project development through to successful rollout.

Industry

Financial

Our Solution

One of the United States’ largest banks needed to upgrade its home loan appraisal system. New regulations were going into effect that required impartial and independent appraiser selection. Moreover, the current bank’s system was very manually intensive costing time and lost revenue. The project would require close cooperation between internal and external development organizations and the business. The company was concerned about meeting timelines and needed an experienced program manager to provide oversight to the project, managing
multiple stakeholders and overseeing multiple project teams through development and rollout.

Improving was chosen to provide a program manager who had the project management experience necessary for the project. The program manager facilitated and coordinated communications between the business and development groups, and provided oversight to ensure the two development groups worked well together. In addition, Improving helped to rewrite unclear requirements; applied agile philosophies to improve the team’s productivity; provided input on the technical architecture’s performance and scalability; and provided assistance in establishing a rollout strategy for the upgrade and a data migration plan.
The project management provided by Improving helped lead the company to a successful implementation and rollout of the upgrade.